The Sales Operations Supervisor (SOS) oversees the back-end operations of the sales department, ensuring accuracy, efficiency, and compliance in all sales-related processes. The SOS manages Sales Operations Associates, consolidates operational reports, monitors expense and resource utilization, and ensures proper execution of field operations support such as GPS monitoring, appointment call-outs, collection follow-ups, and pull-out scheduling. The role is vital in aligning sales operations with company goals, enabling sales teams to focus on client engagement and revenue generation.
Requirements
Bachelor's degree in Business Administration, Marketing, or a related field.
At least 1 year solid experience in sales operations or a similar role.
Proven experience in managing teams and overseeing operational processes.
Strong analytical skills with the ability to interpret data and produce actionable insights.
Excellent organizational and multitasking skills.
Strong leadership and team management capabilities.
Proficient in data analysis and report generation.
Effective communication skills, both verbal and written.
Problem-solving mindset with a strategic approach.
Ability to work collaboratively across departments.
Attention to detail and a commitment to quality control.